"The submission time has dropped by weeks down to a few days in most cases."

Maptek is an Australian-based global technology company that provides innovative solutions for the mining industry. They specialise in advanced software, hardware, and services designed to improve efficiency, safety, and decision-making across mining operations. Their offerings include tools for 3D geological modelling, mine planning, and real-time monitoring, helping clients optimise resource extraction and management.

Previous expense process

Maptek found both the submission and review processes to be tedious, requiring numerous clicks to allocate expenses and facing difficulties in matching expenses with receipts.

"Both submission and review processes were tedious, with a lot of clicks required to allocate expenses and difficulty matching expenses with receipts."

Choosing ExpenseIn

Maptek found ExpenseIn to be exactly what they required and straightforward to set up. The automatic matching of receipts and expenses made the expense preparation process much simpler. Furthermore, the billing model, which only charges for active users each month, provided more flexibility than other options they reviewed and suited their fluctuating travel patterns.

"It did exactly what we needed and was easy to set up. Automatic matching of receipts and expenses greatly simplifies preparation of expenses."

Time-saving benefits

Maptek noted that since using ExpenseIn, they rarely have to chase staff for expense reports. The submission time has been reduced significantly, from weeks to just a few days in most cases.

"The submission time has dropped by weeks down to a few days in most cases."

Positive reception from staff

Maptek shared that their end-users have found everyday expense tasks much simpler, especially when it comes to capturing receipts and reconciling statements.

"The ease of capturing receipts and reconciling statements for expense claims is greatly appreciated."

Great help from ExpenseIn

Maptek stated that the Help Centre has consistently provided the answers they needed, so they haven't had to reach out to the support team.

"The Help Centre has always had the answers needed so we have not needed to reach out to support teams."